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Reviews

Based on 38 reviews
92%
(35)
3%
(1)
5%
(2)
0%
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Excellent

After a lot of research we came across Fiberbuilt umbrellas and we are very impressed with the quality of the umbrella!

Searched internationally for a crank handle for a vintage Southern Butterfly umbrella. No one had one, nor knew how to help. I found this particular model and it works perfectly. Since it was not a compatible umbrella for the crank, I had to make a few modifications in order for it to fit. Was not able to use the cover plates, but the mechanism works fine.
Thanks Fiberbuilt,
Miles

It's got you covered

After having wind destroy several cheaper umbrellas, I decided to go with the pros. Money well spent. This is a quality umbrella, from the marine quality canvas to the sturdy post and operating system. Just get one and enjoy the outdoors!

A
Lucaya Umbrella
Alan Mack
Above Quality Expectations

Bought one 8 years ago,still looks like new , the one in the center of the three showing on one of the pic’s, just bought two more based
on the one I bought 8 years ago. For the money/longevity.Remember one will always get what they pay for

B
Market Umbrella
Bryan Boudreaux
Market umbrella

Very nice umbrella. Great quality.

Pleased with my purchase. Would buy again.

J
Garden
Joan Klinger
Great Umbrella!!!

Excellent, good quality, very satisfied.
Reasonable price.

Good Replacement Crank Lift Kit

This part helped me solve the problem I had. However the cord that came with it wasn't of the quality of a parachute cord. So I had to go to the hardware store and buy parachute cord instead.

E
Market Umbrella
Edward McCue
Superior Construction and Color

This summer we are enjoying our vibrant yellow market umbrella on our fourth floor terrace and have no worries about fading or unexpected flights to the city sidewalk below! What's more, we have discovered that we can reduce the length of the pole to make it easier to store inside our condominium when our Colorado snows return in only a few months.

D
Bridgewater
Dennis DeRycke
Looks great and lightweight

I have to admit, I was surprised to see that all of the ribs and center hub are no longer made of wood with stainless steel reinforcement. I understand that the new fiberglass assembly may be stronger in the long run. Time will tell. My previous umbrella was 15 years old.
With that being said, the quality is still evident in the assembly,construction and materials.

First time order.

First time order, so 3 stars only because, I haven't had them for very long. I was requested by my manager to find and order umbrellas. I found Fiberbuilt, through advice from other facilities admins. The website was easy to follow, the ordering easy. Delivered on time.
My manager is happy, so far, so good.

Lift cord replacement

All we needed was a cord to replace one that broke after just 2 years. A cord replacement option would have bern nice.

Umbrella crank.

Your company was fast on sending me a new crank for my umbrella. It worked great and was easy to install. Now I have to look for a base.

Great Customer Service

I am very happy with my umbrella and the service I received. When there was a shipping issue, they quickly identified it and the owner personally intervened to correct it without me ever having to ask for assistance. I would definitely deal with this company again.

C
Market Umbrella
Carol Schembra
Incredible Fiberbuilt Umbrellas!

I heard about Fiberbuilt when I assisted the manager at a hotel in the Bahamas. We purchased them at that time. They were unreal, held up and were so amazing. The quality can't be beaten. I live on Hilton Head Island and just purchased several for my pool area. The product is so well made and sturdy. The customer service at Fiberbuilt is spot on. I can't wait to order additional umbrellas. A must-have!!

D
Garden
Dan Keller
Great product, great service and great prices

I needed to replace 6 umbrellas at the neighborhood cabana. When I could not order them from the last place, I went directly to Fiberbuilt to order. Not only were the umbrellas in stock, they were cheaper than the other place I bought them.
These umbrellas are outside with daily use from May 1st until October 1st (5 months). The last set of umbrella's lasted 6 years. The only draw string to raise the canopy on these units would occasionally break, but was easily fixable. Overall, these umbrellas would not fade and provided great shade for the members of the cabana.
The customer service at Fiberbuilt was also great. My umbrellas took a few days to get processed, but the customer service folks quickly answered my question question on shipping and delivery of my umbrellas.
Overall, I would highly recommend these umbrellas for commercial or home use.

awesome umbrella base

Love our Fibrebuilt umbrella base. We have 4 of them now and haven't had an umbrella fall over in high winds since we bought them. Great company to work with and awesome customer service.

S
Lucaya Umbrella
Sheryl Cook
great customer service

Hi The base that we received arrived cracked and Dawn has arranged for a replacement base to be sent once we return to our Florida condo. She was so thorough in helping me select the right product for our patio, I am considering to buy a second umbrella!

P
55lb Concrete Base
Paul Siegel
Concrete base for market umbrella

Attractive and functional product at a good price. Base arrived well-packaged with easy pictorial setup instructions. Got the black because champagne bronze was not in stock. It still looks good with champagne bronze umbrella pole. Helpful and responsive customer service throughout the process of buying the market umbrella and base.

L
Lucaya Umbrella
Linda Seidman
FiberBuilt makes AMAZING quality Market/Patio Umbrellas!

I am the proud owner of 3 beautiful FiberBuilt Umbrellas, but my favorite by far is my new Lucaya Market Umbrella with Pulley & Pin Lift Mechanism. With the Lucaya model, I was able to choose hardware finish and Sunbrella canopy colors, and was so happy that it is an extremely hard to find 8 foot size. FiberBuilt customer service is just as amazing as their product. One of the best purchases and best purchase experiences I have ever had!

M
Bridgewater
Mark Stephens

Great product

Excellent quality !!

J
Lucaya Umbrella
James Mora

Lucaya Umbrella

D
Lucaya Umbrella
Deen Wong
Quality umbrella

High quality build and fabric. Mr. Delgado was helpful in expediting shipping delay from Coronavirus issues with shipper. Very pleased.

Old umbrella workable again!!

The rope broke in our old umbrella, so when I contacted the company, they knew exactly what I needed. When it came it was easy (but two people made it easier) to replace the old one. Thanks a bunch!!

Crank Lift Kit for 1.5 inch Pole