Your company was fast on sending me a new crank for my umbrella. It worked great and was easy to install. Now I have to look for a base.
I am very happy with my umbrella and the service I received. When there was a shipping issue, they quickly identified it and the owner personally intervened to correct it without me ever having to ask for assistance. I would definitely deal with this company again.
I heard about Fiberbuilt when I assisted the manager at a hotel in the Bahamas. We purchased them at that time. They were unreal, held up and were so amazing. The quality can't be beaten. I live on Hilton Head Island and just purchased several for my pool area. The product is so well made and sturdy. The customer service at Fiberbuilt is spot on. I can't wait to order additional umbrellas. A must-have!!
I needed to replace 6 umbrellas at the neighborhood cabana. When I could not order them from the last place, I went directly to Fiberbuilt to order. Not only were the umbrellas in stock, they were cheaper than the other place I bought them.
These umbrellas are outside with daily use from May 1st until October 1st (5 months). The last set of umbrella's lasted 6 years. The only draw string to raise the canopy on these units would occasionally break, but was easily fixable. Overall, these umbrellas would not fade and provided great shade for the members of the cabana.
The customer service at Fiberbuilt was also great. My umbrellas took a few days to get processed, but the customer service folks quickly answered my question question on shipping and delivery of my umbrellas.
Overall, I would highly recommend these umbrellas for commercial or home use.
Love our Fibrebuilt umbrella base. We have 4 of them now and haven't had an umbrella fall over in high winds since we bought them. Great company to work with and awesome customer service.
Attractive and functional product at a good price. Base arrived well-packaged with easy pictorial setup instructions. Got the black because champagne bronze was not in stock. It still looks good with champagne bronze umbrella pole. Helpful and responsive customer service throughout the process of buying the market umbrella and base.
I am the proud owner of 3 beautiful FiberBuilt Umbrellas, but my favorite by far is my new Lucaya Market Umbrella with Pulley & Pin Lift Mechanism. With the Lucaya model, I was able to choose hardware finish and Sunbrella canopy colors, and was so happy that it is an extremely hard to find 8 foot size. FiberBuilt customer service is just as amazing as their product. One of the best purchases and best purchase experiences I have ever had!
Excellent quality !!
High quality build and fabric. Mr. Delgado was helpful in expediting shipping delay from Coronavirus issues with shipper. Very pleased.
The rope broke in our old umbrella, so when I contacted the company, they knew exactly what I needed. When it came it was easy (but two people made it easier) to replace the old one. Thanks a bunch!!
Crank Lift Kit for 1.5 inch Pole
After buying 2 previous umbrellas to go on my beach condo deck and having them last less than a season I invested in a FiberBuilt umbrella. Unlike the others that wobbled in the wind , this one, with the same exact stand as the others, stands up straight and unwavering in the gusty winds coming off the beach. I was so satisfied that I have ordered a second umbrella for the other side of the deck .
This is an incredible umbrella (our 2nd—we still use the one we bought many years ago). It was wonderful working directly with the supplier (FiberBuilt) to make sure I got the exact options for my needs. They kept me advised during the process and offer free shipping through FedEx. Support small businesses during these tough times!
I purchased this umbrella following a couple of inexpensive umbrella purchases. In one case the wooden pole absorbed water, expanded and could only be removed from the table after sawing the pole in two. My next umbrella with a metal pole failed by bending/collapsing in a light breeze.
I saw this Lucaya Fiberbuilt Umbrella on-line, and what caught my eye was the pole wall thickness, especially after my prior experiences. I was a bit concerned by the one piece pole making the table installation a bit difficult, but it has been worth it. Aside from looking great, this umbrella is very sturdy. The pole is not going to bend even in heavy winds, and the Sunbrella marine fabric (great color choices) is top drawer.
This umbrella is for residential use and I expect to get years of service.
One thing to consider: If you have/use a concrete base, several inches will be added to the umbrella height (I have an 11' umbrella) and you may not be able to reach the pin without the use of a step stool.
Well built. Works well. Highly recommend. And it is made in the USA!
Excellent buy. No one sees a fancy metal base; this one has held steady during high winds and does the job without being seen or getting in the way. Recommended!
Very well built, I think its great that you can pour concrete in it to save on the shipping cost. I added a 1 3/4 concrete bags and now the base is extremely solid. Over 150 Lbs!
Love the color and functionality. A quality product!
This is my third Fiberbuilt umbrella. We recently completed a large outdoor project and needed several poolside umbrellas. These are study, beautifully made and great looking. They stand up to the California sun and wind very well. Shipping was very fast. Thank you !!
Very well made. Looks great and functions very well.
Thank you so much Robert for reviewing it, we can't wait to see some pictures! Tag us on Instagram @Fiberbuilt_umb :) ^Fiberbuilt Umbrellas Support
Great quality, beautiful colors
Hi Vicki, thank you for your review! We are proud of this product, it's made from unused umbrella fabrics, the quality is amazing and it's good for the environment too! Enjoy! ^Fiberbuilt Umbrellas Support
Somewhat high on the price for a two piece pole.
Hi Lyssy! Thank you for your feedback, we really appreciate it! We will send this feedback to the team so they can look into it ^Fiberbuilt Umbrellas Support
All went well. Easy to purchase, delivery prompt and a quality product. What more could a guy ask for??
Enjoy the base! Let us know if you need any help in the future! ^Fiberbuilt Umbrellas Support
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