Reviews

Worked great

We ordered this replacement crank kit in error (our error, not the company's) and didn't realize until we had unwrapped it. Dawn in customer service was very helpful and agreed we could send it back. Upon inspection (a reasonable requirement) they refunded this purchase. next time I need an umbrella, I'm going to this company for sure!

Well made and very efficient

The kit of had a lot of parts I didn’t need, but nice to have. I got the crank handle /axel to work fine. It has a spring compression that puts a drag on the axel, preventing the umbrella from closing. Worked well for me.

As noted in my title. I have had this same Fiberbuilt umbrella for 14 years and the only reason I am replacing is because of the the fading of the hunter green umbrella. The material and tilt mechanism are still in perfect shape. Other than getting a no tilt on the first shipment, which the company replaced quickly with the tilt one I had ordered, I hope it will be as long lasting.

We live on the water in Hilton Head Island and there is always a breeze sometimes strong. So far the umbrella has stayed upright. Good product.

Emailed about a replacement crank, had a reply with the link for the part I needed within minutes. delivery was as promised. Very happy

I’m very impressed with the quality of these umbrellas! Perfect for our very windy pool are!

I recently purchased a new patio set for my condo and wanted something with a punch to set it off. I searched so many places but nothing was sticking until I came across Fiberbuilt umbrellas. It was perfect! At first I thought it was a little on the pricey side, but once I received it I realized I bought quality. Looking forward to many days chillaxin under the good ole’ USA 🇺🇸! Thanks Fiberbuilt.

I am pleased. This replaces a broken crank of the same design in a Home Depot Hampton Bay 9' umbrella. Easy installation.

After a lot of research we came across Fiberbuilt umbrellas and we are very impressed with the quality of the umbrella!

Searched internationally for a crank handle for a vintage Southern Butterfly umbrella. No one had one, nor knew how to help. I found this particular model and it works perfectly. Since it was not a compatible umbrella for the crank, I had to make a few modifications in order for it to fit. Was not able to use the cover plates, but the mechanism works fine.
Thanks Fiberbuilt,
Miles

After having wind destroy several cheaper umbrellas, I decided to go with the pros. Money well spent. This is a quality umbrella, from the marine quality canvas to the sturdy post and operating system. Just get one and enjoy the outdoors!

Bought one 8 years ago,still looks like new , the one in the center of the three showing on one of the pic’s, just bought two more based
on the one I bought 8 years ago. For the money/longevity.Remember one will always get what they pay for

Very nice umbrella. Great quality.

Pleased with my purchase. Would buy again.

Excellent, good quality, very satisfied.
Reasonable price.

This part helped me solve the problem I had. However the cord that came with it wasn't of the quality of a parachute cord. So I had to go to the hardware store and buy parachute cord instead.

This summer we are enjoying our vibrant yellow market umbrella on our fourth floor terrace and have no worries about fading or unexpected flights to the city sidewalk below! What's more, we have discovered that we can reduce the length of the pole to make it easier to store inside our condominium when our Colorado snows return in only a few months.

I have to admit, I was surprised to see that all of the ribs and center hub are no longer made of wood with stainless steel reinforcement. I understand that the new fiberglass assembly may be stronger in the long run. Time will tell. My previous umbrella was 15 years old.
With that being said, the quality is still evident in the assembly,construction and materials.

First time order, so 3 stars only because, I haven't had them for very long. I was requested by my manager to find and order umbrellas. I found Fiberbuilt, through advice from other facilities admins. The website was easy to follow, the ordering easy. Delivered on time.
My manager is happy, so far, so good.

All we needed was a cord to replace one that broke after just 2 years. A cord replacement option would have bern nice.

Your company was fast on sending me a new crank for my umbrella. It worked great and was easy to install. Now I have to look for a base.

I am very happy with my umbrella and the service I received. When there was a shipping issue, they quickly identified it and the owner personally intervened to correct it without me ever having to ask for assistance. I would definitely deal with this company again.

I heard about Fiberbuilt when I assisted the manager at a hotel in the Bahamas. We purchased them at that time. They were unreal, held up and were so amazing. The quality can't be beaten. I live on Hilton Head Island and just purchased several for my pool area. The product is so well made and sturdy. The customer service at Fiberbuilt is spot on. I can't wait to order additional umbrellas. A must-have!!

I needed to replace 6 umbrellas at the neighborhood cabana. When I could not order them from the last place, I went directly to Fiberbuilt to order. Not only were the umbrellas in stock, they were cheaper than the other place I bought them.
These umbrellas are outside with daily use from May 1st until October 1st (5 months). The last set of umbrella's lasted 6 years. The only draw string to raise the canopy on these units would occasionally break, but was easily fixable. Overall, these umbrellas would not fade and provided great shade for the members of the cabana.
The customer service at Fiberbuilt was also great. My umbrellas took a few days to get processed, but the customer service folks quickly answered my question question on shipping and delivery of my umbrellas.
Overall, I would highly recommend these umbrellas for commercial or home use.